Service blueprints and journey maps that stay in sync
Build living customer journey maps your whole team can edit. AI surfaces connections between touchpoints. Collaborate in real time during design sprints.
See it in action
Ask in plain language. Generate. Then explore your map with others.
Create a customer journey map: Awareness, Consideration, Purchase, Onboarding, Retention—with touchpoints and pain points.
You
I'll create a journey map with those stages and space for touchpoints, pain points, and opportunities. Ready to generate?
FlowTogether AI
What success looks like
When you're done, here's what you'll have.
- A living journey map the whole team can point to and update
- Touchpoints, pain points, and opportunities in one place
- Stakeholders and design in sync—no more outdated slides
- One source of truth that survives the next sprint
How it works
Three steps. No learning curve.
Create your journey map
Add stages (e.g. Awareness → Retention) as main branches from a central node.
Add touchpoints and pain points
Under each stage, add nodes for Touchpoints, Pain Points, Emotions, Opportunities.
Invite the team
Share the map. Use it in workshops and keep it updated as the experience evolves.
The service design problem
Service blueprints and journey maps are essential for UX and product teams, but they're often stuck in slides or static docs. When the experience changes, the map goes stale. Designers work in silos and alignment takes endless meetings. You need a living map the whole team can edit and that scales with your process.
FlowTogether gives you an infinite canvas for journey maps and service blueprints. Map stages—Awareness, Consideration, Purchase, Onboarding, Retention—and add Touchpoints, Pain Points, Emotions, and Opportunities as branches. AI can suggest connections between nodes you didn't link. Real-time collaboration means the whole team updates one map during workshops and sprints.
Why FlowTogether works
Built for the way you actually plan.
Living journey maps
One map that the whole team updates. No more outdated slides or scattered Miro boards.
AI finds connections
AI suggests links between touchpoints and pain points you might have missed.
Real-time workshops
Run design sprints with everyone editing the same map. See cursors and changes live.
Export for stakeholders
Export as PNG or PDF for presentations and handoffs.
Frequently asked questions
Build your first journey map
Free to start. Invite your team and run a live workshop.
Get started for free